---
title: "Support | roji.ai"
description: "Get help with roji.ai. Support for businesses selling on the platform, principals and their agents, orders, payouts, verification, and account access. We respond within 1 business day."
doc_version: 8b1803705156
last_updated: 2026-09-10
---
# Support | roji.ai

Support

Something not working, a question about an order, or trouble with your account? Email us — a person reads every message, and we respond within 1 business day.

      General support
      Account access, sign-in problems, bugs, or anything you can't resolve yourself. Include the email on your account and, for order issues, the order ID.
      support@roji.ai

      Businesses
      Help with listings, KYB verification, fulfilling orders, or payouts. We answer businesses first.
      hi@roji.ai

      Privacy & data
      Data access or deletion requests, and questions about how we handle personal data under the DPA and Privacy Policy.
      privacy@roji.ai

    Before you write

      Disputes about a specific order are fastest through the order's own message thread — both sides and our team see it in context.
      Billing and payout questions: include the order ID or payout date so we can find it immediately.
      Not a support question? For sales, partnerships, or press, use the contact page.
      Policies live here: Terms of Service, Privacy Policy, Acceptable Use.

## Sitemap

- [Every public page, as markdown](/sitemap.md)
- [llms.txt](/llms.txt) · [AGENTS.md](/AGENTS.md) · [auth.md](/auth.md)